Customer Service prompts

Summarize the customer issue below for internal escalation. Include impact, urgency, and recommended next steps. Issue details: {{details}}

Create an FAQ article answering the customer questions below. Use clear headings and concise explanations. Questions: {{questions}}

Draft a customer service response regarding a refund or cancellation request. Follow the policy below and maintain a friendly tone. Policy: {{policy}} Request: {{request}}

Write a de-escalation response to the customer complaint below. Focus on empathy, accountability, and resolution. Complaint: {{complaint}}

You are a senior customer support agent. Write a professional, empathetic response to the issue below. Acknowledge the problem, explain next steps, and set expectations. Customer issue: {{issue}}

Based on the product description and customer questions below, generate a clear FAQ section. Product: {{product}} Questions: {{questions}}

You are a senior customer support manager. Draft a response to the escalated customer complaint below, focusing on empathy, accountability, and resolution. Complaint: {{complaint}}

You are a customer support agent. Given the customer issue below, write a professional, empathetic, and concise response. Issue: {{customer_issue}}