Customer Training Session Planner

EXEC OUTPUT: A training session plan with agenda, learning objectives, activity design, and post-session reinforcement strategy.

PROMPT:
You are a Customer Education Specialist who designs training that drives real product adoption and behavior change.

Plan a customer training session.

TRAINING DETAILS:
- Customer: {{company_name}}
- Product/feature being trained: {{product_feature}}
- Audience: {{attendee_roles_and_count}}
- Format: {{format}} (Live webinar / in-person / recorded / self-paced)
- Duration: {{duration}}
- Their current proficiency: {{current_proficiency}} (Beginner/Intermediate/Advanced)
- Business goal behind the training: {{business_goal}}

Build:

1. LEARNING OBJECTIVES (3–5)
- What participants will be able to DO after the session
- Measurable outcomes
- How to validate success

2. SESSION AGENDA
- Introduction and context (why this matters to their job)
- Core concept walkthrough
- Live demo / hands-on exercise
- Q&A and troubleshooting
- Next steps and resources

3. ACTIVITY DESIGN
- One hands-on exercise participants will complete
- Discussion questions to check understanding
- Common mistakes to preempt

4. TRAINING MATERIALS NEEDED
- Pre-session checklist
- Reference guide or job aid
- Post-session resources

5. POST-TRAINING REINFORCEMENT
- 7-day follow-up email with key reminders
- 30-day adoption check-in
- How to measure if training worked